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Crisis Management

A crisis is any event that threatens a person, group of people, or the company itself and its bottom line. Crisis can occur any time, day or night, weekday or weekend.
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company.

Course Objectives

Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. A company that anticipates a crisis, and prepares for such an event, is better able to avoid negative situations completely, or, if the situation occurs, better manage the crisis.
By the end of this course, participants will:

  • Identify potential risks
  • Understand the myths behind workplace violence
  • Define escalation and identify examples
  • Learn concerning behaviors
  • Know what a trigger is and how that can escalate
  • Understand the proper response to an event

Who Should Attend:

  • Business People
  • Customer Service
  • Educators
  • Executives
  • Lawyers/Law Firms
  • Government Agencies
  • HR Personnel
  • Managers/Supervisors
  • Hospital/Medical Personnel
  • Emergency Response Personnel
  • Sales People


Let us help you assessing, situations,
risks, and response strategies!!